F A Q P A G E
Thanks for shopping at Heyday Dry Goods and thank you for buying handmade!
Heyday Dry Goods accepts PayPal or Credit Cards as payment.
Payment
Shipping
US orders are shipped standard First Class Mail or Priority Mail with Delivery Confirmation.
PLEASE NOTE: Priority or Expedited shipping cannot be guaranteed in the month of December to arrive by December 25th
~Made to order items will take about 1 week for processing time and will be noted in their description.
~Pre-made orders will be shipped out within 2-3 days, once payment is received.
There will be an email sent once your order is ready to ship out.
International orders will be shipped standard USPS mail
Please expect up to 6 weeks for all International order deliveries.
Special shipping arrangements can be made on a case-by-case basis, please email with your inquiry.
*All Orders Over $100 are insured.
Please note: Heyday Dry Goods makes no guarantees regarding when the order will arrive once it's shipped out.
Once confirmation has been made that your package has been delivered to the shipping address provided at check out, Heyday Fashion cannot be held responsible if your package was indeed mis-delivered or lost. We are not responsible for packages being sent to outdated or incorrect addresses. Please double-check to verify that the shipping address is current and correct. Should a package be returned to us due to an addresses error on your part, you will be responsible for any re-shipping charges to send it out again.
Returns
All of our garlands, accessories, and designs are handmade and handcrafted by one designer; all the materials used are new or vintage pieces and noted in their description. All fabric items are sewed with a conventional sewing machine or with a serger sewing machine. Items are made with interfacing, canvas, cotton, or felt fabric to make them strong and durable.
Since all Heyday Dry Goods design pieces are handmade, items may vary slightly, but will be pretty true to the sizes shown. If you have any other concerns or questions about our items, please contact us before ordering.
If you are truly unhappy with your item(s) please contact us immediately.
Our customer satisfaction comes first.
If you wish to return an item and be refunded for any reason, you must send a request via email.
Once we have reviewed the request and approved it, you must send the item back unused and in perfect condition in order to receive a refund. All items must be received within 7 days after the original ship date on your invoice.
Sorry shipping costs will not be refunded.
Please email for further instructions on returning an item.
There may be a 15% restocking fee on all returned items. Custom made orders cannot be refunded.
Additional
Info
Custom Orders:
Is your favorite color not shown? Or you like a item on this site and you just want us to change it a little? No problem! We encourage creativity and would love to make a unique & perfect one of a kind item just for you! We love doing custom orders. If an item you wanted is sold out, most likely we can recreate it. Please send an email and let us know what item(s) your interested in, and we will do our best to try and fill your request.
A small deposit may be required before discussing custom designs.
---------------------------------------
Wholesale:
Please visit our Wholesale page. If you would like to have Heyday Dry Goods pieces in your shop, email us with your name/title, resale number, a description of your store, it's location, and the items you are interested in.
All wholesale requirements must be met in order to receive a line sheet.
---------------------------------------
Care:
All items should be spot cleaned or dry-cleaned.
---------------------------------------
Privacy:
When you place an order or make a purchase with Heyday Dry Goods, we use your personal information to process your order and send you emails to confirm your order or give you updates about our site. All personal information is held strictly confidential, and will never be used by anyone else or sold to a third party.
---------------------------------------
Prices and polices are subject to change without notice.
By placing an order with Heyday Dry Goods you are agreeing with all terms above.
If you have any questions please send an email to:
heydaydrygoods @ gmail.com
Thank You For Your Business!